Whirlpool is a well-known and trusted brand when it comes to home appliances, and their refrigerators are no exception. However, like any other electronic appliance, there may come a time when your Whirlpool refrigerator needs repair or replacement. This is where the warranty on Whirlpool refrigerators becomes crucial. In this comprehensive guide, we will explore everything you need to know about the warranty on Whirlpool refrigerators.
Understanding the Warranty on Whirlpool Refrigerators
What is a Warranty?
A warranty is a guarantee provided by the manufacturer or seller to cover any defects or malfunctions that may occur within a specific period after the purchase. It assures customers that if anything goes wrong with their refrigerator during the warranty period, the manufacturer will repair or replace it without any additional cost.
Types of Warranties
Whirlpool offers different types of warranties for their refrigerators, depending on the model and features. The two main types of warranties provided by Whirlpool are the Limited Warranty and the Extended Service Plans.
1. Limited Warranty: The Limited Warranty is the standard warranty that comes with every new Whirlpool refrigerator purchase. It typically covers manufacturing defects and faults in materials or workmanship. The duration of the Limited Warranty may vary based on the model and components of the refrigerator but is generally one year for most parts and labor.
2. Extended Service Plans: Whirlpool also offers Extended Service Plans for customers who want additional coverage beyond the standard Limited Warranty. These plans can be purchased separately and provide extended protection for your refrigerator. They often cover more components and services, ensuring peace of mind for a longer period.
What Does the Warranty Cover?
Now that we understand the different types of warranties available let’s delve into what is covered under the warranty on Whirlpool refrigerators.
1. Manufacturing Defects: The warranty covers any manufacturing defects in the refrigerator that arise during normal usage. This includes issues like faulty wiring, malfunctioning control panels, or compressor problems.
2. Parts and Labor: Whirlpool warranties typically cover the cost of parts and labor required for repairs. If a specific component needs replacement or repair, Whirlpool will provide the necessary parts free of charge and cover the labor costs.
3. Compressor Coverage: Whirlpool refrigerators come with a separate warranty for the compressor, which is the heart of the cooling system. Compressor warranties often extend beyond the standard warranty period and can range from 5 to 12 years, depending on the model.
What Does the Warranty Not Cover?
While the warranty on Whirlpool refrigerators provides comprehensive coverage, there are certain exclusions and limitations that customers should be aware of. Here are some common instances where the warranty may not apply:
1. Accidental Damages: The warranty will not cover damages caused by accidents, misuse, or negligence. If you drop something on your refrigerator and it damages the internal components, it will not be covered under the warranty.
2. Improper Installation: Whirlpool warranties require proper installation of their refrigerators. If the refrigerator is not installed as per the manufacturer’s guidelines or by a Whirlpool authorized technician, it may void the warranty.
3. Wear and Tear: Normal wear and tear, including scratches, dents, or discoloration that occurs over time, is not covered under the warranty. The warranty only covers defects and malfunctions that are not a result of everyday usage.
4. Non-Original Parts: Any repairs or replacements made using non-original Whirlpool parts or components may void the warranty.
What to Do If Your Whirlpool Refrigerator Needs Repair?
Contact Whirlpool Customer Support
If you encounter any problems with your Whirlpool refrigerator during the warranty period, the first step is to get in touch with their customer support. You can find their contact information in the product manual or on the Whirlpool website. Provide them with all the necessary details, including the model number, date of purchase, and a clear description of the issue.
Schedule a Service Appointment
Once you have contacted Whirlpool customer support, they will guide you through the next steps. This may involve scheduling a service appointment with an authorized technician. Whirlpool has a network of certified technicians who are trained to diagnose and repair their refrigerators.
Keep Your Proof of Purchase Handy
During the warranty period, it is essential to keep your proof of purchase, such as a sales receipt or invoice, in a safe place. Whirlpool may require this documentation to verify your warranty eligibility.
Conclusion
In conclusion, the warranty on Whirlpool refrigerators serves as a reassurance for customers, providing coverage against manufacturing defects and malfunctions. It is essential to understand the different types of warranties offered by Whirlpool and what they cover. Remember that the warranty does not cover accidental damages, improper installation, wear and tear, or repairs made with non-original parts. If your Whirlpool refrigerator requires repair or replacement, reach out to Whirlpool customer support and follow their guidance to resolve the issue efficiently. By being aware of your warranty coverage, you can make the most out of your Whirlpool refrigerator and enjoy its benefits for years to come.